FAQ

1. HOW DO I PLACE MY ORDER?


Simply select your style on the product page, then click the "Add To Cart" button and follow the simple steps to complete your order.


We'll prepare your order and let you know when it's on its way!


2. HOW LONG DOES IT TAKE TO SEND MY ORDER?


Orders are usually dispatched within 2 to 4 business days.


3. MY TRACKING NUMBER WAS NOT WORKING


The tracking number takes 1-2 days to appear in the shipping service system. Occasionally, delivery couriers may miss orders. If the tracking number still doesn't work within a few days, please contact the delivery company.


4. I NEED HELP WITH A LATE ORDER


Orders are usually dispatched within 5 to 10 business days.


If your order hasn't arrived after 10 working days, please contact our team, we'll be happy to help.


5. WHEN WILL MY CARD BE CHARGED?


Right after your order is successfully placed.


6. HOW SECURE IS MY PERSONAL INFORMATION?


We adhere to the highest industry standards to protect your personal information when you make payments and purchases.


Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet to process payments. Your credit card information is only used to complete the requested transaction and is not stored thereafter.